This is an excellent hotel to stay The One night and catch the train the following day. Fantastic breakfast. Good food menu, available until late. Good size room, with all the basic needs covered. Very comfortable bed. Staff were attentive and responsive (they provided new towels after our loose shower head went rogue and sprayed water all over our shower/bath towels).
Benito
December 2024
Great location if you are taking a long distance train as the hotel is located right next to the train station. Check in was fast and staff was friendly and professional. The room was surprisingly large, well furnished and comfortable bed. This is a great value for money stay.
Don
September 2024
Given the hotel is located in the Chamartin train station, making connections to the Metro, Rail and Bus transit routes was very easy. The hotel was well insulated from any traffic noise. Once in the hotel one would not know they were in a train station as the windows faced the city. The hotel had a lot of space with a large restaurant area, plus lots of free tables and chairs outside the rooms where clients could work on their computers. The staff were very helpful. They answered my email inquiries and ensured that we got the bed types we requested. They also held a parcel delivery for us until we arrived. We would happily stay there again and probably will.
Claire
April 2025
Very good
Sigurdur
December 2024
Location, staff
Ulrike
October 2024
'Hotel Chamartin The One' is located immediately above Madrid Chamartin railway station. It is therefore very convenient if you have a train to catch and / or need rapid access to Madrid airport. The railway journey to the airport (Terminal 4) only takes fifteen minutes. It is also close to the main business district. I like this hotel because it is clean, the beds are comfortable and the staff are friendly. It is a good, functional hotel.
Andrew
November 2024
Menu now also in English Friendly bilingual staff
Edward
March 2025
We stayed just one night as we were in transit. Arriving from an overseas flight we wanted a quiet comfortable place with AC to just sleep. The next day we had a train from Chamartin which couldn't be any closer! The room was big, bed was comfortable, bathroom was clean and had everything we needed. The breakfast buffet was excellent with a variety of choices which were good, coffee machine made a good cup of coffee. Staff in the restaurant were very friendly.
Kristi
September 2024
The location near the metro station
Ali
September 2024
For being in that part of town, the location is good and excellent being at the metro and station. Lovely spacious room that kept cool in very hot weather. I didn't try breakfast.
Christina
July 2024
Reservations:
+1 (888) 389-1929